Getting to a cancer appointment on time matters. If you’re arranging a ride to MSK for yourself or coordinating patient transportation for a family member, this page explains how booking works and what to expect on appointment day.
NYC Sprinters is not affiliated with Memorial Sloan Kettering Cancer Center. We provide private rides to MSK locations throughout Manhattan.
Request a Quote | Call (212) 431-5555
Reliable Patient Transportation to MSK for Treatment Days
Most families contact us because they want more control over how the day unfolds. Oncology appointments can run long, treatment schedules shift, and rideshare apps introduce variables that add unnecessary stress.
A private NEMT car service works well for:
- Early morning appointments when reliability matters most
- Post-treatment pickup when energy is low
- Patients traveling with a caregiver who needs extra space
- Visitors staying at Manhattan hotels who are unfamiliar with the area
- Discharge situations where release timing is unpredictable
Whether you’re coming from New Jersey, Long Island, or another borough, we handle the logistics so you can focus on what actually matters that day.
MSK Campus Buildings and Patient Drop-Off Points
Memorial Sloan Kettering operates several buildings in Manhattan. The main facility, Memorial Hospital, sits at 1275 York Avenue on the Upper East Side.
Confirm Your Drop-Off Location
Before booking, double-check which building and entrance you need. MSK’s campus spans multiple addresses within a few blocks, and drop-off points vary by department. The MSK Locations Directory at mskcc.org has building-specific details worth reviewing before your visit.
When the MSK Campus Shuttle Is Not Enough for Your Trip
MSK runs a free patient shuttle (sometimes called the jitney) that moves patients and caregivers between Manhattan campus buildings throughout the day.
However, the shuttle only connects buildings on campus, it doesn’t pick up from home, hotels, or anywhere outside MSK property. Patients who need door-to-door service or want to control their own timing often find a private ride to 1275 York Ave or other MSK locations is the better fit.
| Option | Works Well For | Limitations |
| Memorial Sloan Kettering Shuttle | Moving between MSK buildings during treatment | Fixed schedule, campus-only, no home pickup |
| Private Car Service | Door-to-door from home, hotel, or airport | Requires advance booking |
| Rideshare Apps | Short trips, last-minute needs | Surge pricing, inconsistent vehicle quality |
Vehicles Options for Patient Transportation to MSK
Our fleet includes Mercedes Sprinter vans seating up to 14 passengers, Ford Transit vans for smaller groups up to 11, and private sedans for patients who prefer a quieter ride. Uniformed drivers operate all vehicles, and everyone on our team understands why punctuality and a calm environment matter for medical travel.
Discharge Pickup at Memorial Sloan Kettering
Hospital discharge timing is rarely predictable. Final consultations, paperwork, and pharmacy stops all affect when a patient can actually leave.
For discharge pickup at MSK, give us your best estimate and a phone number for whoever is handling coordination. Our dispatch team stays in contact throughout the day and sends the driver once you’re ready. If timing shifts by an hour or two, we adjust. Let the MSK discharge staff know private transportation is arranged so they can direct you to the right exit.
Book a Private Car to Memorial Sloan Kettering
Scheduling takes a few minutes. We need your pickup address, the MSK building and entrance, appointment or discharge date and time, total number of passengers, any mobility considerations, and a phone number for day-of updates.
For discharge rides, include the hospital floor or unit if you have it.
Request a Quote | Call (212) 431-5555
Get a Quote for Patient Transportation to MSK
Ready to schedule transportation to Memorial Sloan Kettering? Reach out for pricing and availability.
Phone 212-431-5555
Email info@nycsprinters.com
Hours 24/7 including weekends and holidays
We respond to emails within 15 minutes during business hours. For same-day requests, calling is fastest.
Frequently Asked Questions
How do I decide between the MSK shuttle and a private ride?
The jitney works if you need to move between MSK buildings during your treatment day. For a ride to your MSK appointment from home, a hotel, or anywhere outside the campus, private transportation gives you flexibility the shuttle cannot.
Can you handle discharge pickup if the release time changes?
Yes. Give us an estimated time and a contact number. Our team stays in touch and sends the driver once the patient is ready to leave. Discharge timing is unpredictable, so building in flexibility helps.
Can a family member or caregiver ride along?
Absolutely. Most of our MSK bookings include at least one caregiver traveling with the patient.
What happens if my appointment runs late?
Contact us as soon as you know. For round-trip bookings, we monitor timing and adjust your return pickup.
Do you offer a hotel to MSK transportation?
Yes. We regularly pick up out-of-town patients from Manhattan hotels and bring them to MSK appointments.
What details help the driver reach the right entrance?
Include the building name, street address, and specific entrance if your appointment confirmation lists one.
How far ahead should I book?
For routine appointments, 24 to 48 hours is typically enough. Discharge pickups and early morning rides benefit from a few extra days of lead time.
Do you have wheelchair-accessible vehicles?
Contact us to discuss mobility needs. We can arrange vehicles with additional space depending on what’s required.
What does a ride to Memorial Sloan Kettering cost?
Pricing depends on pickup location, vehicle type, and trip length. Contact us for a quote.
